Gail Madison Founder, Speaker, Certified Etiquette Trainer

Gail Madison is a graduate of the Protocol School of Washington, D.C., the nation’s most respected institution of etiquette training. She thoroughly understands the importance of observing various protocols, especially when doing business in an increasingly diverse economic and social climate.

The Madison School of Etiquette and Protocol is a response to Ms. Madison’s research indicating that far too many American businesspeople have inadequate knowledge of long-standing and often unspoken rules governing social and business interaction. The school has held seminars for clients including large pharmaceutical and financial service corporations, and Ms. Madison serves as a frequent instructor at universities and colleges including The Wharton School at The University of Pennsylvania, Yale University and New York University. Clients include Drexel University LeBow College of Business, Villanova Law School, University of Delaware, University of the Sciences, Arcadia University, La Salle University, and Ms. Madison also proudly serves as the Etiquette Advisor to Alpha Epsilon Phi at the University of Delaware.

Ms. Madison earned her Bachelor of Arts degree at Arcadia University. A well-respected and active community member, she has served as President of the Eastern Montgomery County Chamber of Commerce, President of the Jenkintown Day Nursery Board, a member of the Boards of Visiting Nurses, Abington Hospital Business Advisory Council, Abington Hospital Women's Board, and she has also served on the Advisory Boards of SIFE at Penn State Abington and Leadership Montgomery County.

Recognized by the National Speakers Association, Ms. Madison frequently serves as an expert resource for journalists. She is quoted as an etiquette expert in Harvey Mackay's best-selling books. She has been a regular columnist for the Philadelphia Business Journal's Philadelphia Life Magazine, as well as the Business World Times. She has appeared on KYW-TV (CBS) News, WPVI-TV (ABC) Action News, Fox Television News, CN8 Live and WPHT Radio with Michael Smerconish, ESQ., as Mr. Smerconish’s “Etiquette Advisor,” and has been featured in The Wall Street Journal, USA Today, Businessweek.com, the Philadelphia Inquirer, the Philadelphia Business Journal, the Philadelphia Daily News, Philadelphia Magazine and many other national newspapers and publications.

Ms. Madison’s popular seminars blend humor with solid instruction in the fine art of good manners, helping people from all walks of life to be more comfortable in all business and social situations. She offers very popular seminars for children and teens and is available for individual and executive coaching and instruction for domestic and international etiquette and protocol.